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NEOMO Medical in Sudbury

Your Health.
Our Priority.

A clearer online home for NEOMO Medical patients to access same-day care, online booking, prescription refill support, and patient-friendly digital tools.

How can we help you today?

Choose the right pathway for your needs: book a scheduled appointment, use Fast Track for eligible minor concerns, or review same-day clinic and refill options below.

Patient tools

How can we
help you?

Choose the option that best matches what you need today. NEOMO Medical patients can access online booking, Fast Track support, and clear next steps for non-urgent care.

Appointments

Online
Booking

Book a scheduled appointment online through our secure booking platform.

Best for: pre-booked appointments, non-urgent visit requests, and patients who prefer to choose an available time online.

Virtual Queue

Fast Track
Queue

A virtual service for existing NEOMO Medical patients with minor, non-urgent concerns.

Best for: refills, minor skin concerns, referrals, documentation, and non-urgent concerns.

Not sure which option to choose? You can leave a voicemail at (705) 586-3601. We will triage your request and get back to you within 1–2 business days.

Call / Voicemail

Same Day Walk-In Clinic

If you have a medical concern and need to be seen today, we encourage you to use our NEOMO Medical Same Day Walk-In Clinic. This clinic is open to all patients who have a family physician with NEOMO Medical.

Hours of Operation

Monday to Thursday
8:30 AM – 11:45 AM
1:00 PM – 3:45 PM
5:00 PM – 7:45 PM
Friday to Sunday
9:00 AM – 11:45 AM

Prescription
Refills

Existing NEOMO Medical patients have several options for requesting a prescription refill. Please allow up to 5 business days for processing.

Leave a Voicemail

Leave a voicemail with your pharmacy name, pharmacy phone number, and prescription names.

Email Us

Email your refill details to OTN@NEOMO.ca
Subject line: PRESCRIPTION REFILL

Pharmacy Fax

Ask your pharmacy to fax your refill request directly to NEOMO Medical.

FastTrack Online Queue

Submit an eligible refill request online and receive follow-up within 1–3 business days.

Need same-day support?

Visit our same-day clinic for in-person prescription support when appropriate.

Did You Know

Pharmacists are able to prescribe certain treatment options, including for some of the most common, medical ailments.

Not sure where to start?

Fast Track is best for eligible, non-urgent concerns that can be reviewed online. For concerns that may need a physical exam, testing, or a more detailed assessment, an in-clinic appointment may be the better next step.

Common minor ailments pharmacists may help with:

  • Acid reflux
  • Acne
  • Canker sores
  • Cold sores
  • Dermatitis
  • Diaper rash
  • Hay fever
  • Hemorrhoids
  • Impetigo
  • Insect bites and hives
  • Menstrual cramps
  • Nausea and vomiting in pregnancy
  • Oral thrush
  • Parasitic worms
  • Pink eye
  • Sprains and strains
  • Tick bites
  • Urinary tract infections
  • Yeast infections

A pharmacist can assess select minor ailments and recommend treatment options when appropriate.