Fast Track Queue - Online Booking
For existing NEOMO Medical patients with minor, non-urgent medical concerns.
A NEOMO Medical Physician will review your request and connect with you by phone within 3 business days.
What is Fast-Track?
FastTrack is a virtual service designed to assist with managing non-urgent primary care concerns, addressed by a Physician in a timely manner.
Fast Track allows you to get your non-urgent concerns addressed virtually instead of booking a traditional in-person appointment.
What is Fast Track useful for?
Common Concerns Managed Through Fast Track are:
Prescription refills
Skin & hair conditions
Eyes, ears & mouth
Digestive & abdominal concerns
UTI’s & Yeast Infections
Musculoskeletal Sprains
Physio, Massage Therapy, Orthotics Referral
How Does It Work?
Book Online, Fill out Ocean E-Forms,
Confirm required patient attestations
That’s all, a Physician will contact you within 3 Business Days.
If you feel your contact phone number is wrong, please E-Mail us at OTN@NEOMO.ca to have that updated!
NOTICE: This callback queue is for non-urgent medical concerns only. If your concern is urgent or requires a physical examination, please attend the same-day clinic or seek emergency care.
Common concerns managed through this service include:
Prescription refills
Stable medication refills (non-narcotic, non-sedative)
Controlled substances, narcotics, and sedatives cannot be renewed through this service.
Skin & Hair Conditions
Acne
Dermatitis
Eczema
Impetigo
Cold sores
Diaper rash
Eyes, Ears & Mouth
Conjunctivitis (pink eye)
Canker sores
Gingivitis
Oral thrush (candidiasis)
Digestive & Abdominal Concerns
Reflux / heartburn (GERD)
Hemorrhoids
Nausea in pregnancy
Parasitic worms (e.g. pinworms)
Women's & Reproductive Health
Vaginal yeast infection
Urinary tract infection (UTI)
Painful periods (dysmenorrhea)
Musculoskeletal & Respiratory
Sprains & strains
Allergic rhinitis (hay fever)
Tick bites
Referral & Documentation Notes
Physiotherapy referral
Massage therapy referral
Orthotics documentation
Not sure if your concern is on this list?
If your issue is urgent — including chest pain, difficulty breathing, neurological symptoms, or any concern requiring same-day examination — please attend the same-day clinic or go to the emergency department.
THE FAST TRACK QUEUE IS NOT FOR MEDICAL EMERGENCIES
If your concern is urgent or requires a physical examination, please do not use this service.
Visit us in-person at the Same-Day clinic, or proceed to your nearest emergency department.
